Terms of Use

Effective as of April 1, 2021

PLEASE READ THIS AGREEMENT CAREFULLY; THIS IS A BINDING CONTRACT.

You acknowledge that these terms include disclaimer of warranties, damage and remedy exclusions and limitations. Additionally, SECTION 15 OF THESE TERMS OF USE CONTAINS A BINDING ARBITRATION CLAUSE, CLASS ACTION WAIVER AND UTAH JURISDICTION. IF YOU LIVE IN THE UNITED STATES, THIS SECTION AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES THAT YOU MAY HAVE WITH US.

1 Introductions

Thanks for your interest in CompetentSee, Inc. (“CompetentSee”, “we”, “us”, “our”). By using the websites located at coderscore.com, coderscore.org, and competentsee.com (including all material and content contained on each therein, the “Platforms”), you are agreeing to the Terms of Use (“Terms”) set forth below and our Privacy Policy, which is incorporated into these Terms by reference. The Terms and the Privacy Policy are referred to collectively as the “Agreement”. If you are an individual and using the Platforms on behalf of an organization, “you” means such organization and in such case, the person accessing the Platforms represents and warrants that s/he has the authority to bind such entity to all of the terms and conditions of this Agreement.  From time to time, we may also establish separate registration procedures and separate terms and conditions, terms of service, user agreements, or similar legal agreements for other services and products offered by us. We will inform you of any such applicable separate agreements.

2 Changes to the Agreement

The Agreement may, at our sole discretion, be revised in writing by us. The date of the last modification is posted at the top of the Agreement. You agree to review this Agreement periodically to ensure that you are familiar with the most recent version. If we make material changes to the Agreement, we may notify you by sending an email to the last email address you provided to us (if any) and/or by prominently posting notice of the changes on our Platforms. If the changes are not acceptable to you, your only recourse is to cease using the Platforms. By continuing to use the Platforms after changes are made, you are agreeing to the changes.

3 User Accounts

There are different user account types and roles used on the Platform. “Clients” use the site to learn about and connect with “Medical Coders” for the purpose of engaging them and or ranking the quality of their work.  “Medical Coders” use the site to learn about and connect with “Clients” for the purpose of finding work, and to find and connect with each other for the purpose of knowledge sharing.

 

4 Availability of Platforms, Technology Limitations and Modifications

We will make reasonable efforts to keep the Platforms operational. However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. We reserve the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Platforms, with or without notice, all without liability to you for any interruption, modification, or discontinuation of the Platforms or any function or feature thereof. You understand and agree that we have no obligation to maintain, support, upgrade or update the Platforms, or to provide all or any specific content through the Platforms.  Although the Platforms may be accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Platforms are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. CompetentSee reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on the Platforms is void where prohibited. If you choose to access the Platforms from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

5  General Rules of Conduct

By viewing, posting to, or otherwise using the Platforms, you agree to abide by these rules and not to use the Platforms in any manner not expressly permitted by the Agreement. Failure to do so may result in suspension or termination of your access and/or license to use to the Platforms.
Please respect us, the Platforms and other users of the Platforms. Do not engage in any activity on the Platforms which is or includes material that (a) is obscene, threatening, racist, sexist, discriminatory, offensive, abusive, defamatory or pornographic; (b) includes personal attacks on CompetentSee or other community members; (c) is owned by a third party, unless you have express permission from the content’s owner; (d) is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to, violations of intellectual property or privacy rights; (e) includes malicious content such as malware, trojan horses or viruses, (f) interferes with any user’s access to the Platforms; (g) uses any robot, spider, other automatic device, or manual process to extract, “screen scrape,” monitor, “mine,” or copy any static or dynamic web page on the Platforms, or any content contained therein; (h) mirrors or frames the Platforms or any content made available through the Platforms, places pop-up windows over its pages, or otherwise affects the display of the Platform’s pages; (i) impersonates or misrepresents your affiliation with another person or entity, or is otherwise fraudulent or misleading; (j) interferes with the Platforms, tampers with or attempts to probe, scan, or test for vulnerabilities in the Platforms, including our computer systems or network, or breaches any of our security or authentication measures; (k) attempts to gain access to secured portions of the Platforms to which you do not possess access rights; or (l) conflicts with or is not expressly permitted under the Agreement, as determined by us.
You represent and warrant that any registration information that you submit to us is true, accurate and complete, and you agree to maintain its accuracy and immediately notify us if any information is inaccurate. Your use of the Platforms is subject to your standard phone and/or internet fees for data, messaging and any other limits put in place by your carrier and you are responsible for any fees related thereto as a result of your usage of the Platforms.

6  Social Media Policy

By viewing, posting to or otherwise using CompetentSee’s social media platforms accounts, you agree to abide by these rules and not to use or interact with CompetentSee’s social media platforms accounts in any manner not expressly permitted by the Agreement. This includes the agreement that you will not engage in any activity on the CompetentSee’s social medial platform accounts which is or includes material that (a) contains blind links (we reserve the right to remove blind links); (b) includes personal attacks on CompetentSee or other community members; (c) is obscene, threatening, racist, sexist, discriminatory, offensive, abusive, defamatory or pornographic; (d) includes personal information, such as email addresses and phone numbers; (e) is used for business purposes, including selling products, soliciting money, or recruiting fans, followers, and group members; (f) is owned by any third party, unless you have express permission from the content’s owner, (g) is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to, violations of intellectual property or privacy rights; (h) impersonates or misrepresents your affiliation with another person or entity, or is otherwise fraudulent or misleading; (i) interferes with any user’s access to the CompetentSee’s social media platforms accounts; and (j) conflicts with or is not expressly permitted under the Agreement, as determined by us. If you elect to make comments or posts on CompetentSee’s social media accounts, please be aware that CompetentSee has the right, in its sole discretion, but not the obligation to remove comments and posts.

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPETENTSEE DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTY AS TO ACCURACY, INTEGRITY, OR SECURITY AND THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT, WITH RESPECT TO ANY CONTENT POSTED ON OUR SOCIAL MEDIA PLATFORMS.

7 License and Ownership

(a) License to the Platforms. We own all right, title, and license in and to the Platforms and hereby grant you a limited, revocable, non-exclusive, non-transferable license to use the Platforms for your personal use in accordance with this Agreement. Except as expressly permitted by us, you agree that you will not sublicense, resell, rent, reverse engineer, modify or otherwise make derivative works of, assign, distribute, or otherwise commercially exploit the Platforms or any parts thereof. All rights not expressly granted to you are reserved by us. This license shall automatically expire upon termination of this Agreement.

(b) License to Feedback. You grant CompetentSee an unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free worldwide license to use and/or incorporate into the Platforms any feedback, suggestions and/or recommendations you provide to us. This is true whether you provide the feedback on the Platforms or through any other method of communication with us, unless we have entered into a separate agreement with you that provides otherwise.

(c) License to Material Posted by You. You further grant CompetentSee an irrevocable, perpetual, royalty-free, fully paid up, worldwide, right and license (with right of sublicense) to use, copy, modify, distribute, publicly perform and display and otherwise commercially exploit any and all content you post to CompetentSee social media accounts for any purpose whatsoever.

8 Intellectual Property/DMCA

We are protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws. Additionally, we respect the intellectual property rights of others. If you think material hosted by us infringes your copyright, please provide us with the following information:

(a) an electronic or physical signature of a person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (b) a description of the copyrighted work or other intellectual property that you claim has been infringed; (c) a description of where in the Platforms the material that you claim is infringing is located; (d) your address, telephone number and, if available, an email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you that the above information provided by you in your notice is accurate and, under penalty of perjury, that you are the copyright or intellectual property owner or authorized to act on behalf of the copyright or intellectual property owner.

Your claim should be sent by mail or email to CompetentSee at the address listed in Section 16(h), ATTN: Copyright Agent or by email at [email protected].

9  Suspension and Termination

We may suspend your access to the Platforms at any time, including in the event of your actual or suspected unauthorized use of the Platforms or non-compliance with the Agreement. In our sole discretion, in addition to any other rights or remedies available to us and without any liability whatsoever, we may, at any time and without notice, terminate or restrict your access to the Platforms for any reason or no reason. If you have been notified by us that you are prohibited from using the Platforms, then notwithstanding anything to the contrary, you have no license to use the Platforms and any access by you or on your behalf shall be unauthorized and unlawful.

You also agree that any violation by you of this Agreement will constitute an unlawful and unfair business practice, and will cause irreparable harm to CompetentSee, for which monetary damages would be inadequate, and you consent to CompetentSee obtaining any injunctive or equitable relief that CompetentSee deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies CompetentSee may have at law or in equity. If CompetentSee does take any legal action against you as a result of your violation of these Terms, CompetentSee will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to CompetentSee.

10  Recordings of Contact with CompetentSee

Telephone calls, email correspondence, and social media communications with CompetentSee and its agents may be recorded or monitored. By using these communication methods, you are consenting to the recording or monitoring of your calls, emails, and social media communications with us and our agents.

11  Third Party Links and Mentor Relationships

A link on the Platforms to a non-CompetentSee website to mentoring service advertised by a user of the Platforms does not mean that CompetentSee endorses or accepts any responsibility for the content, or the use, of such website or mentoring service or the products or services offered thereon. Accordingly, you acknowledge and agree that CompetentSee is not responsible or liable for: (i) the availability or accuracy of such third party websites and mentoring servuces; (ii) the content, products, or services on or available from such third party websites or mentoring services; or (iii) the privacy policies or practices of such third party websites or mentoring services. It is up to you to take precautions to ensure that whatever you select for your use is free of viruses, worms, trojan horses and other items of a destructive nature. You acknowledge sole responsibility for and assume all risk arising from your use of any such third party websites or mentoring services.

12  Promotions

We may, in our sole discretion, create promotional codes that may be redeemed for discounts and credits or other benefits, subject to terms that we may establish on a per-promotional-code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold, or transferred in any manner, unless expressly permitted by us; (iv) may only be used pursuant to the specific terms that we establish for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. We reserve the right to withhold or deduct credits or other benefits obtained through the use of Promo Codes by you or any other user in the event that CompetentSee determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or this Agreement. Promo Codes are governed by this Agreement and any other terms and conditions set forth at the time the Promo Codes are issued.

Additionally, we may, in our sole discretion, offer you the chance to participate in sweepstakes, contests, surveys, or other promotions (“Additional Promotions”). Additional Promotions may be governed by terms and conditions that are separate from these Terms. If the provisions of an Additional Promotion’s terms and conditions conflict with these Terms, those separate terms and conditions shall prevail.

13  DISCLAIMER OF WARRANTIES

WE ENDEAVOR TO PROVIDE THE BEST SERVICE WE CAN, BUT YOU UNDERSTAND AND AGREE THAT THE PLATFORMS ARE PROVIDED “WITH ALL FAULTS” AND ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT EXPRESS, STATUTORY, OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. YOU USE THE SERVICE AT YOUR OWN RISK. WE DISCLAIM ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, TITLE, ACCURACY, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, LEGALITY, OPERABILITY, AVAILABILITY, OR CURRENTNESS OF ANY CONTENT AVAILABLE THROUGH THE PLATFORMS. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT, AND WE UNDERTAKE NO OBLIGATION TO UPDATE OR REVISE THE INFORMATION CONTAINED ON THE PLATFORMS, WHETHER AS A RESULT OF NEW INFORMATION, FUTURE EVENTS OR CIRCUMSTANCES OR OTHERWISE. USE OF THE PLATFORMS IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE PLATFORMS AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE PLATFORMS WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THE PLATFORMS WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE PLATFORMS OR OTHERWISE WILL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS.

IN ADDITION, TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE OFFERED BY A THIRD PARTY ON OR THROUGH THE PLATFORMS OR ANY HYPERLINKED WEBSITE AVAILABLE THROUGH THE PLATFORMS. WE DO NOT CONTROL THIRD PARTY WEBSITES AVAILABLE THROUGH HYPERLINK AND WE ARE NOT RESPONSIBLE FOR ANY CONTENT AVAILABLE THEREIN. YOU UNDERSTAND AND AGREE THAT WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS. AS WITH ANY PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. NO ADVICE OR INFORMATION WHETHER ORAL OR IN WRITING OBTAINED BY YOU FROM US SHALL CREATE ANY WARRANTY ON BEHALF OF US IN THIS REGARD. SOME ASPECTS OF THIS SECTION MAY NOT APPLY IN SOME JURISDICTIONS.

Some states do not allow exclusion of implied warranties, so these exclusions may not apply in individual cases. You may have additional rights that vary from state to state. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty, the scope and duration of such warranty will be the minimum permitted under such applicable law.

14  LIMITATION OF LIABILITY AND DAMAGES

YOU ACKNOWLEDGE AND AGREE THAT WE ARE ONLY WILLING TO PROVIDE ACCESS TO THE PLATFORMS IF YOU AGREE TO CERTAIN LIMITATIONS OF OUR LIABILITY TO YOU AND TO THIRD PARTIES. YOU UNDERSTAND THAT TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL WE OR THE COMPETENTSEE RELATED PARTIES (DEFINED IN SECTION 14) BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, LOST OPPORTUNITIES, OR BUSINESS INTERRUPTIONS ARISING OUT OF OR RELATED TO THE PLATFORMS, HOWEVER CAUSED, WHETHER ARISING UNDER STATUTE, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR WHETHER SUCH DAMAGE WAS FORESEEABLE OR IN THE CONTEMPLATION OF THE PARTIES.

SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE PLATFORMS, FROM INABILITY TO USE THE PLATFORMS, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE PLATFORMS (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES).

SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED OR ADVERTISED THROUGH ANY LINKS PROVIDED IN THE PLATFORMS, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON THE PLATFORMS OR RECEIVED THROUGH ANY LINKS PROVIDED VIA THE PLATFORMS. WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND THIRD PARTIES OR FOR ANY INFORMATION APPEARING ON THIRD PARTY PLATFORMS OR ANY OTHER WEBSITES LINKED TO OUR PLATFORMS. YOU SPECIFICALLY ACKNOWLEDGE THAT COMPETENTSEE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, INFRINGING, HARMFUL, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

YOU ACKNOWLEDGE AND UNDERSTAND THAT THIS SECTION 13 REMOVES OR LIMITS OUR LIABILITY FOR NEGLIGENCE WHERE PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW FOR LIMITED LIABILITY FOR CERTAIN TYPES OF DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES. THIS AGREEMENT DOES NOT WAIVE OR LIMIT ANY RIGHTS OR OBLIGATIONS NOT ALLOWED BY LAW AND WE DO NOT REQUEST THAT YOU WAIVE OR LIMIT ANY SUCH RIGHTS. IF ANY OF THE FOREGOING RESTRICTIONS APPLY, THEN THE ABOVE WAIVERS, DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN SUCH STATES OR JURISDICTIONS.

15  Indemnification

You agree to indemnify, defend and hold harmless CompetentSee and its parents, subsidiaries, affiliates, agents, directors, officers, employees, licensors, co-branders and other partners, contractors, representatives, successors, and assigns (“CompetentSee Related Parties”) from and against any and all claims, demands, actions, suits, proceedings, investigations, allegations, damages, costs, expenses, amounts agreed to in settlement, losses and any and all other liabilities (including reasonable attorneys’ fees and court costs) arising out of or resulting from: (i) your use of the Platforms; (ii) a violation of these Terms; (iii) a violation of any rights of any other person or entity; (iv) your registration or any activity in which you engage using the Platforms; (v) any viruses, Trojan horses, worms, time bombs, spyware, malware, cancelbots or other similar harmful or deleterious programming routines input by you; or (vi) any other acts, omissions, negligence or misconduct by you.

16  Governing Law; Arbitration; Jury Trial Waiver; Class Action Waiver; Forum Selection Clause

These Terms and the relationship between you and CompetentSee shall be governed by the laws of the State of Utah, without giving effect to any choice of laws principles that would require the application of the laws of a different country or state. You agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Utah for the adjudication of any and all claims arising out of your use of the Platforms and your relationship with CompetentSee, and you waive any objection thereto.

Any and all controversies, disputes, demands, counts, claims, or causes of action (including the interpretation and scope of this clause, and the arbitrability of the controversy, dispute, demand, count, claim, or cause of action) between you and CompetentSee or the CompetentSee Related Parties, will exclusively be settled through binding and confidential arbitration. Arbitration will be subject to the Federal Arbitration Act and not any state arbitration law. The arbitration will be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes from the American Arbitration Association (“AAA”). As modified by this Agreement, and unless otherwise agreed upon by the parties in writing, the arbitration will be governed by the AAA’s Commercial Arbitration Rules and, if the arbitrator deems them applicable, the Supplementary Procedures for Consumer Related Disputes (collectively “Rules and Procedures”). You are thus GIVING UP YOUR RIGHT TO GO TO COURT to assert or defend your rights EXCEPT for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures are SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT.

You and CompetentSee must abide by the following rules: (a) ANY CLAIMS BROUGHT BY YOU OR COMPETENTSEE MUST BE BROUGHT IN THE PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (b) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF, (c) in the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, CompetentSee will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation, (d) CompetentSee also reserves the right in its sole and exclusive discretion to assume responsibility for all of the costs of the arbitration; (e) the arbitrator will honor claims of privilege and privacy recognized at law; (f) the arbitration will be confidential, and neither you nor we may disclose the existence, content, or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award; (g) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (h) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses, and then in such instance, the fees and costs awarded will be determined by the applicable law.

Notwithstanding the foregoing, either you or CompetentSee may bring an individual action in small claims court. Further, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of CompetentSee’s patent, copyright, trademark, or trade secret will not be subject to this arbitration agreement. Such claims will be exclusively brought in the state or federal courts located in Salt Lake City, Utah. Additionally, notwithstanding this agreement to arbitrate, either party may seek emergency equitable relief before the state or federal courts located in Salt Lake City, Utah in order to maintain the status quo pending arbitration, and hereby agree to submit to the exclusive personal jurisdiction of the courts located within Salt Lake City, Utah for such purposes. A request for interim measures will not be deemed a waiver of the right to arbitrate. With the exception of subparts (a) and (b) in the paragraph above (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures, then the balance of this arbitration provision will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, either subpart (a) or (b) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision will be null and void, and neither you nor CompetentSee will be entitled to arbitration. If for any reason a claim proceeds in court rather than in arbitration, the dispute will be exclusively brought in state or federal court in Salt Lake City, Utah.

17  General

(a) Force Majeure. We will not be liable for any delay or failure to perform resulting from causes outside of our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

(b) Independent Contractor. You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of this Agreement or your use of the Platforms.

(c) Assignment. We may assign this Agreement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign this Agreement without our prior written consent, and any unauthorized assignment by you shall be null and void.

(d) No Waiver. Our failure to enforce or our delay in enforcement of any provision of this Agreement shall in no way be construed to be a present or future waiver of such provision, nor in any way affect our right to enforce each and every such provision thereafter. The express waiver by us of any provision, condition, or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition, or requirement.

(e) Equitable Remedies. You hereby agree that we would be irreparably damaged if this Agreement was not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as we may otherwise have available to us under applicable laws. Further, unless stated otherwise, all remedies provided for in this Agreement shall be cumulative and in addition to and not in lieu of any other remedies available to either party at law, in equity, or otherwise

(f) Severability. Should any provision of the Agreement be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreement, and the application of that provision shall be enforced to the full extent permitted by law.

(g) Electronic Communications. You Consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Platforms. You agree that all agreements, notices, documents, disclosures, and other communications that we provide to you electronically or post on the Platforms satisfy any legal requirement that such communications be in writing. You may withdraw your consent to receive Communications electronically by contacting us in the manner set forth in Section (h). If you withdraw your consent, from that time forward, you must stop using the Platforms. The withdrawal of your consent will not affect the legal validity and enforceability of any obligations or any electronic communications provided or business transacted between us prior to the time you withdraw your consent. Please keep us informed of any changes in your email or mailing address so that you continue to receive all communications without interruption.

(h) Notices to CompetentSee. Any notices or communication required or permitted to be given to you will be as stated in Section (g) above. Any notices or communication required or permitted to be given to CompetentSee shall be in writing and shall be sufficiently given if delivered via email or mailed as follows:

If you have any further questions or comments about us or our policies, email us at [email protected] or by post to: CompetentSee, LLC 2698 Redwood Rd #0, West Valley City, UT 84119 United States Phone: 801-349-1049

Any notice delivered via email shall be deemed to have been received on the first business day after which it was sent, unless the sending party is notified that the email address is invalid. Any notice sent by letter shall be deemed to have been received on the fourth business day after it was posted.

(i) Foreign Language Translations. For your convenience only, CompetentSee may provide you with a non-English translation of the Agreement. You agree that any such translation is for reference purposes and the English language versions will govern the parties’ relationship.

(j) U.S. Export Regulations. You acknowledge and agree that material on the Platforms is subject to the U.S. Export Administration Laws and Regulations. Diversion of such material contrary to U.S. law is prohibited. You certify that you are not on the U.S. Department of Commerce’s Denied Persons List or affiliated lists or on the U.S. Department of Treasury’s Specially Designated Nationals List. You agree to comply strictly with all U.S. export laws and assume sole responsibility for obtaining licenses to export or re-export as may be required.

(k) Survival. All provisions of this Agreement related to limitation and exclusion of liability, waivers, assumption of risk, warranties, and indemnification obligations survive termination of this Agreement, and any other terms of this Agreement which by their nature extend beyond the termination of this Agreement, remain in effect until fulfilled and apply to respective successors and assigns.

(l) Nothing contained herein shall in any way be construed to constitute that any subscribed user of CompetentSee is an agent or employee of CompetentSee.

(l) Entire Agreement. This Agreement, including any materials incorporated by reference hereunder, constitutes all the terms and conditions agreed upon between you and us and supersede any prior agreements in relation to the subject matter of this Agreement, whether written or oral. Any additional or different terms or conditions in relation to the subject matter of the Agreement in any written or oral communication from you to us are void.

18  Subscription Plan Cancellation

You can cancel within 24 hours of accepting this Agreement without penalty. No refunds will be granted after 24 hours.   The monthly payment plan is a 12-month agreement.

19  Subscription Plan Agreements

Clients may review medical coders anytime but may not base their ratings on decisions on stereotypes and assumptions about a person’s race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (excluding children), disability or genetic information.

19  Contact Us

We can be reached at:

If you have any further questions or comments about us or our policies, email us at [email protected] or by post to: CompetentSee, LLC 2698 Redwood Rd #0, West Valley City, UT 84119 United States

I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE TERMS OF THIS AGREEMENT AND AGREE THAT MY USE OF THE PLATFORMS IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE AGREEMENT.

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PRIVACY POLICY

Last updated December 19, 2018

Do not access the website if you do not agree with the terms and conditions of this privacy policy.

Thank you for choosing to be part of our community at CompetentSee, LLC (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].  When you visit one of our websites (coderscore.org, coderscore.com, competentsee.com), mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services.

This privacy policy applies to all information collected through our website (such as coderscore.com, etc.), mobile application, (“Apps”), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data.  We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or Apps (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Sites or Apps, the choices you make and the products and features you use. The personal information we collect can include the following: Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

• Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
• Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites or Apps.
We automatically collect certain information when you visit, use or navigate the Sites or Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites or Apps and other technical information. This information is primarily needed to maintain the security and operation of our Sites or Apps, and for our internal analytics and reporting purposes.

Information collected through our Apps
We may collect information regarding your geo-location, when you use our apps.
If you use our Apps, we may also collect the following information: Geo-Location Information. We may request access or permission to and track location- based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Information collected from other sources
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

2. HOW DO WE USE YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.  We use personal information collected via our Sites or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:

• To facilitate account creation and logon process. If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed ” HOW DO WE HANDLE YOUR SOCIAL LOGINS ” for further information.
• To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS ” below).
  To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites or Apps.
• To post testimonials. We post testimonials on our Sites or Apps that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
• To post in the Q&A community forum. We post your authored questions and answers on our Sites or Apps that may contain personal information. If you wish to update, or delete your post, please contact us at [email protected] and be sure to include your name and contact information.
  Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
  Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
• Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites or Apps.
  To protect our Sites. We may use your information as part of our efforts to keep our Sites or Apps safe and secure (for example, for fraud monitoring and prevention).
• To enable user-to-user communications. We use your email information in order to enable user-to-user communications.
• To enforce our terms, conditions and policies.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. We may use your information for other Business
  Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites or Apps, products, services, marketing and your experience.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose. By becoming a member you give consent. When you apply for a ReaderScore: If you are NOT truthful on your application, you will be banned from the use of this site and you will never be permitted to apply again. Your name will be added the banned list, which is searchable by employers. If you do not agree to this, do not apply for a ReaderScore.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies,  suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• We may need to process your data or share your personal information in the following situations: Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites or Apps, which will enable them to collect data about how you interact with the Sites or Apps over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Sites or Apps) or otherwise interact with public areas of the Sites or Apps, such personal information may be viewed by all users and may be publicly distributed outside the Sites or Apps in perpetuity. If you interact with other users of our Sites or Apps and register through a social network (such as Facebook), your
  contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites or Apps, and view your profile.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.  Our Sites or Apps offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.
We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Sites or Apps. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES AND MENTORS ON THE PLATFORM?

We are not responsible for the safety of any information that you share with third- party providers, including mentors who use the platform, who advertise, but are not affiliated with, our websites.  The Sites or Apps may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites or Apps. You should review the policies of such third parties and contact them directly to respond to your questions.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites or Apps is at your own risk. You should only access the services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites or Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites or Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected].

10. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.  In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.  If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log into your account settings and update your user account.
  Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
• Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:
  ■ Note your preferences when you register an account with the site.
  ■ Access your account settings and update preferences.
  ■ Contact us using the contact information provided.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do- Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.  California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Sites or Apps, you have the right to request removal of unwanted data that you publicly post on the Sites or Apps. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites or Apps, but please be aware that the data may not be completely or comprehensively removed from our systems.

13. DO WE MAKE UPDATES TO THIS POLICY?

Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO, by email at [email protected].
If you have any further questions or comments about us or our policies, email us at [email protected] or by post to: CompetentSee, LLC 2698 Redwood Rd #0, West Valley City, UT 84119 United States